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| Frequently Asked Questions |
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We've highlighted the questions that are most commonly sent to us. If your question isn't addressed below, or if you simply want more information, please contact the appropriate Business Division.
- I have a question regarding my John Deere lawn and garden equipment such as my walk behind lawn mower, riding lawn mower, garden attachments, compact utility tractor, or gator
Find answers to the most frequently asked questions at the Lawn and Grounds Care Answer Center. Or, call the toll free number for the Consumer Customer Service office in Raleigh, NC at 800-537-8233
- How can I become a John Deere supplier?
Visit our John Deere Supplier Web site.
- I am a student, who do I contact for research information?
Visit our Student Center Web site.
- How can I request a manual for my equipment?
You can order an operator's manual by calling 1-800-522-7448. To be certain you receive the correct manual, please have your equipment serial number when you call.
- How do I find used equipment?
To locate used equipment, please visit the MachineFinder site for agricultural equipment. Visit Used Connection for construction equipment.
- Where can I purchase John Deere clothing and merchandise?
John Deere clothing and merchandise is available through your local John Deere dealer. Selected merchandise is also available online at John Deere Gifts (U.S.) or the John Deere Shop (Europe). In Moline, Illinois, visit the John Deere Store for hundreds of John Deere-branded items.
- Do you offer financing for your equipment?
John Deere Credit offers financing programs for both new and used equipment. Contact John Deere Credit for more information.
- How do I request donations or sponsorships from John Deere?
Please visit the John Deere Philanthropy Web site to learn about key focus areas of John Deere giving. You can also take the sponsorships or community relations questionnaire to immediately know whether you are qualified for funding.
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How can I obtain parts, parts information or purchase a part?
Please access our John Deere Parts Web Site for a variety of parts resources including access our online parts catalogs ("Search the Parts Catalog" link), coupons, and other helpful references.
Your local dealer, your source for parts, also has current information regarding part numbers and pricing, and may offer online parts information and ordering. If you need assistance locating dealers in your area, please go to our Dealer Locator.
You can also purchase a Parts Catalog, as well as other publications, by calling Publications at: 1-800-522-7448. Please have the product identification number (serial number) of your machine available when you call.
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