What are your hours of operation?
Our Customer Service Representatives are available by phone from 7:00 a.m. to 4:30 p.m. Central Standard Time.
back to top
How do I contact JDC customer service area?
You may contact Customer Service by phone, e-mail, or mail.
back to top
Whom should I contact for a service problem with my equipment?
We recommend that you contact the dealer who sold you the equipment.
back to top
How do I get a credit reference?
A Credit Reference Request with your account number and signature should be faxed to John Deere Credit at 1-515-267 4579 or sent via mail to:
JDC Customer Service
ATTN: Credit Reference
P.O. Box 6600
Johnston IA 50131-6600
The Credit Reference Request should include where you would like the completed Credit Reference sent. If the request is received on a business day prior to 3:00 p.m., the credit reference will be sent via fax or mail the next business day.
back to top
How do I get a photocopy of my contract?
Please contact JDC customer service, either by phone or e-mail. It is currently our policy to send a photocopy of your contract within 3 business days.
back to top
|
